Legal notice
Last Updated: October 17, 2026
Birdy Tea & Trading LLC ("we," "our," or "us") operates the website and online teashop. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you:
- Personal Identifiers: Name, billing address, shipping address, email address, and phone number.
- Commercial Information: Credit card numbers or other payment methods (processed securely via our third-party payment processors), purchase history, and items placed in your shopping cart.
- Internet or Electronic Network Activity: IP address, browser type, referring/exit pages, and data collected through cookies, web beacons, or tracking pixels regarding how you interact with our website.
2. How We Use Your Information
We use the collected data for various purposes, including to:
- Fulfill, package, and ship your tea and merchandise orders.
- Process your payments and prevent fraudulent transactions.
- Provide customer support and respond to your inquiries.
- Send you order confirmations, tracking details, and administrative updates.
- With your permission, send you marketing emails about new teas, blends, and special promotions.
3. Sharing Your Personal Information
We do not sell your personal information for monetary compensation. We share your personal information only with trusted third parties to help us use your personal information as described above. For example:
- Shipping Carriers: We share your name, shipping address, and phone number with carriers (such as USPS, UPS, or FedEx) to deliver your orders.
- Payment Processors: Your payment details are sent directly to secure, PCI-compliant payment gateways. We do not store your full credit card information on our servers.
- Compliance with Laws: We may disclose your information to comply with applicable laws, respond to legal subpoenas, or protect our corporate rights.
4. California Privacy Rights (CCPA/CPRA)
Because Birdytea LLC is based in California, California residents are granted specific rights regarding their personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include:
- Right to Know: The right to request a disclosure of what personal data we collect, use, or share.
- Right to Delete: The right to request the deletion of personal information collected from you, subject to certain legal exceptions (such as maintaining data to fulfill an active order).
- Right to Correct: The right to request that we correct inaccurate personal information that we maintain about you.
- Right to Opt-Out: The right to direct a business that sells or shares personal information to stop doing so. As noted, we do not sell your data, but you can manage your cookie preferences at any time to restrict data sharing.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the email address provided below.
5. Cookies and Tracking
We use cookies to keep track of the items you place in your shopping cart and to analyze website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our online teashop may not function correctly.
6. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so we can remove it.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:
Birdy Tea LLC
California, USA
Email: info@birdytea.com
California, USA
Email: info@birdytea.com